How do I deposit funds to my trading accounts?

1. Fund your trading account using cryptocurrencies like Bitcoin, Ethereum, and Tether.
2. Login to your iBanking by visiting www.esparkasse.com and go to Deposit.
3. Select your trading account and choose a type of cryptocurrency to create wallet.
4. Send your coins to wallet you created to deposit your trading account at PSS.

You can also fund your account through local banks and using credit card. Simply login to your iBanking and go to Deposit. Please note that all clients wish to make bank payments and credit card payments have to provide a copy of passport and a proof of address before making such payments.

How can I protect my fund in trading account?

PSS offers real-time fund withdrawing and charges no withdrawal fees, making it the best way for you to protect your fund by keeping it in your own wallet.

PSS keeps cryptocurrencies in three of the most reputable cryptocurrency exchanges – Binance, Gemini, and blockchain.com – to diversify our risk. iBanking at PSS connects your trading accounts with cryptocurrency exchanges directly. For deposits, you will transfer your cryptocurrencies to your trading account in real-time from exchanges. When you withdraw from your trading account, you can go to iBanking and process the withdrawal, which will be then sent to your wallet in real-time.

How do I withdraw funds from my trading accounts?

PSS offers real-time withdrawal using cryptocurrency payment without fee.

These are the steps you’ll follow:

Login to your iBanking and go to Withdraw.
Select your trading account and enter withdrawal amount.
Enter your wallet address to complete the withdrawal.

Which cryptocurrencies can I make deposit with for my trading account?

PSS accepts Bitcoin, Ethereum, and Tether.

Can I deposit fiat to my trading account?

Yes, PSS accept fiat deposit using bank payment and credit card payment.

How long does it take until deposited funds credited my trading account?

Cryptocurrencies, sent to your wallet at PSS, will be available in your trading account after three (3) confirmations — which typically occurs in about thirty (30) minutes

Why is there a delay in my cryptocurrency payment?

Payments over a digital asset blockchain network are controlled by miners that group transactions into blocks. When your transaction is posted, it lives in a mempool before being mined. In a distributed system, it may take a few moments for the changes to propagate so that your transaction shows up everywhere. Because of fluctuations in each network’s traffic, it can be difficult to predict how long a transaction will take to be confirmed the required number of times to be accepted. However, you can always check the status of your transaction at www.blockchain.com.